For questions about data protection, you can reach us on weekdays from 9:00 am to 10:00 am on the telephone number 07577 676810 as well as by email at firstname.lastname@example.org
Collection of access data
The provider collects data about every access to the online offer (so-called server log files). The access data includes name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the User’s operating system, referrer URL (the previously visited page), IP address and the requested provider.
The provider uses the log data without assignment to the person of the user or other profiling according to the statutory provisions only for statistical evaluations for the purpose of operation, security and the optimisation of the online offer. However, the Provider reserves the right to subsequently review the log data is, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.
Collection and use of personal data
Personal data are collected and used by the Provider only if this is permitted by law or the User’s consent to the data collection. As a rule, it is recognisable to the User when using the service which data are stored, such as: name, email address and message when using the order form.
The personal data provided for the purpose of ordering goods (such as name, email address, address, payment details) are used by the Provider for the performance and execution of the contract. This information will be kept confidential, encrypted and will not be disclosed to third parties who are not involved in the ordering, delivery and payment process.
When contacted the provider (via contact form or email), the details of the user are stored in order to process the request as well as in the event that follow-up questions arise.
The provider has taken organisational, contractual and technical security measures to ensure that the provisions of data protection laws are observed and accidental or deliberate manipulation, loss, destruction or access by unauthorised persons is prevented.
Data forwarding to third parties
Users’ data will only be forwarded to third parties if this is permitted by law or if the User has consented to the forwarding.
This is the case, for example, if the forwarding of the data serves the fulfilment of contractual obligations towards the user and the postal address is transferred to a forwarding company after a shop order. Or if the data is requested by regulatory agencies such as law enforcement.
The personal data of the User are in no way sold or forwarded to third parties for advertising purposes or for the purposes of creating user profiles.
The provider uses ‘cookies’ as part of its online offer. Cookies are small files that can be stored on the Users’ computers and store information for providers. Temporary cookies are deleted after closing the browser, permanent cookies are retained for a specified period of time and can provide the saved information when the online offer is called again.
Cookies are used on the one hand to facilitate the use of service. For example, a cookie stores the shopping cart status of a user.